Businessman using a laptop

Whether you’re a sole trader, partnership or limited company there will (hopefully) come a time when you start taking on employees. This is a big step for any business and one that needs some preparation. Before you add a workforce to your enterprise you’ll need to make sure your business is ready to cope with…

customer service

“The customer is always right” – you’ve probably heard this hundreds of times.  However, is the customer really always right?  Here we discuss why the customer may not always be right. The customer only asks for what they want The customer will only ask for what they want and not necessarily what they need.  You…

setting business goals

Once set correctly, your company’s business goals will provide you with clear guidelines of what you are trying to achieve within your business.  These goals can be short term goals of 3-6 month increments leading to longer term 3-5 year goals. A lot of businesses fail to set any business goals and of those that…

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